Shipping Policy

Last Updated: February 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipping of products purchased through the website domain. It is designed to ensure transparency regarding shipping practices and to protect the rights of both the users and buyeyo in compliance with applicable laws and regulations in Portugal.

Scope and Applicability

This policy applies to all users of the website buyeyo who purchase products from us. By placing an order, you agree to the terms outlined in this Shipping Policy.

Definitions

  • Order: A request made by a user to purchase products through the website.
  • Shipping: The process of delivering purchased products to the specified address provided by the user.
  • User: Any individual or entity that accesses or uses the website domain.

Main Policy Content

Shipping Methods

We offer various shipping methods to ensure timely delivery of your orders. The available shipping options will be presented at checkout, and users may select their preferred method based on cost and delivery time.

Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight of the products, and the delivery location. Users will be informed of the total shipping costs before finalizing their order.

Delivery Times

Estimated delivery times will be provided at checkout. While we strive to meet these estimates, delivery times may vary due to unforeseen circumstances. buyeyo is not liable for delays caused by third-party carriers or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. Users can track their orders through the provided tracking link.

International Shipping

We currently offer shipping to select international locations. Users are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country.

Returns and Exchanges

For information regarding returns and exchanges, please refer to our Returns Policy, which is available on our website. All returns must comply with the terms outlined in that policy.

User Rights and Obligations

Users are responsible for providing accurate shipping information at the time of order placement. buyeyo is not liable for any delays or issues arising from incorrect or incomplete addresses provided by the user.

Limitations and Disclaimers

buyeyo shall not be liable for any indirect, incidental, or consequential damages arising from the shipping of products, including but not limited to lost profits, loss of data, or any other damages resulting from delays or failures in shipping. Users acknowledge that shipping times are estimates and that buyeyo does not guarantee delivery by a specific date.

Data Protection/Security

We are committed to protecting your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.

Changes to Policy

buyeyo reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on the website. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

Company: buyeyo
Phone: +351 912 967-3207
Email: info@buyeyo.sbs
Address: **Lisbon Business Center,** Avenida da Liberdade, 123, Floor 5, Office 12, Lisbon, 1250-140, Portugal.

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of Portugal.